DrFirst Status
System status
Incident overview
Total incidents
20
Active now
0
Resolved
20
Avg. resolution
27h 3m
Recent incidents
View all →Intermittent Performance Issues - Electronic Prior Authorization (Myndshft)
PDMP Third-Party Incident
Issues with Phone Support (Support Services)
Intermittent Login Issues with E-Prescribing Desktop (Rcopia)
Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorization
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Region 3)
Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
PDMP Third-Party Incident
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)
PDMP Third-Party Incident for Wisconsin
Frequently asked questions
Is DrFirst down right now?
DrFirst is currently operational. DevHelm monitors DrFirst's official status page continuously and updates this page every 5 minutes.
What is DrFirst's current uptime?
DrFirst has a measured 30-day uptime of 100.00%. Over the last 24 hours, uptime is 100.00%, and over 7 days it is 100.00%. These figures are computed from DrFirst's official status page data.
How many incidents has DrFirst had recently?
DrFirst has experienced 20 incidents in the recent monitoring window. Resolved incidents were fixed in an average of 27h 3m. All incidents are currently resolved.
What components does DrFirst monitor?
DevHelm tracks 52 individual components for DrFirst, including Electronic Prior Authorization (ePA), E-Prescribing Desktop Region 1 (Rcopia), EPCS IDP (Experian/ID.me), iPrescribe Help Center, Backline, and 47 more. Each component has its own status and 90-day uptime history shown above.
How can I get notified about DrFirst outages?
You can subscribe to DrFirst's incident feed via Atom/RSS at devhelm.io/status/drfirst/feed.xml for use in any feed reader. For real-time alerts via Slack, email, PagerDuty, or webhooks, add DrFirst as a dependency in your DevHelm workspace.
About DrFirst status monitoring
This page provides real-time operational status for DrFirst, powered by DevHelm's continuous monitoring infrastructure. We track DrFirst's official status page and aggregate component-level data into uptime percentages, incident timelines, and historical trends.
DrFirst status data is refreshed every 5 minutes. We currently track 52 individual components, each with its own operational status and 90-day uptime history.
Uptime percentages represent the proportion of time all monitored components reported operational status. Incident data comes from vendor-published incident timelines and includes status updates, affected components, and resolution times.
Track DrFirst in your stack
Get alerted when DrFirst has issues — before your users notice. Set up in 30 seconds.