DrFirst Status

Official pageUpdated
Operational
All systems are operating normally. No issues detected.
SmartAllergy
DrFirst US Help Center
Backline
Medical - Eligibility/Benefits Verification(BV)
EPCS IDP (Experian/ID.me)
iPrescribe Help Center
E-Prescribing Desktop Region 1 (Rcopia)
Electronic Prior Authorization (ePA)
PDMP
DrFirst US Strategic & Premier Phone Support
iPrescribe Callback Support
E-Prescribing Desktop Region 2 (Rcopia)
SmartDrug
Medical - Batch Eligibility
Price Transparency (mBC)
Medication History (MedHx) Canada
SmartPharmacy
Medical - Patient Financial Responsibility(PFR)
DrFirst US Live Messaging/Chat
iPrescribe Live Messaging/Chat
SmartSig (Canada)
E-Prescribing Desktop Region 3 (Rcopia)
Eligibility - Pharmacy Benefits
Electronic Prescribing for Controlled Substances (EPCS)
1–25 of 59 components

Incident overview

Total incidents

21

Active now

0

Resolved

21

Avg. resolution

26h 6m

Frequently asked questions

Is DrFirst down right now?

DrFirst is currently operational. DevHelm monitors DrFirst's official status page continuously and updates this page every 5 minutes.

What is DrFirst's current uptime?

Uptime data for DrFirst is still being collected. DevHelm needs sufficient monitoring data before reporting uptime percentages. Check back soon.

How many incidents has DrFirst had recently?

DrFirst has experienced 21 incidents in the recent monitoring window. Resolved incidents were fixed in an average of 26h 6m. All incidents are currently resolved.

What components does DrFirst monitor?

DevHelm tracks 51 individual components for DrFirst, including DrFirst US Help Center, Medical - Eligibility/Benefits Verification(BV), Backline, EPCS IDP (Experian/ID.me), iPrescribe Help Center, and 46 more. Each component has its own status and 90-day uptime history shown above.

How can I get notified about DrFirst outages?

You can subscribe to DrFirst's incident feed via Atom/RSS at devhelm.io/status/drfirst/feed.xml for use in any feed reader. For real-time alerts via Slack, email, PagerDuty, or webhooks, add DrFirst as a dependency in your DevHelm workspace.

About DrFirst status monitoring

This page provides real-time operational status for DrFirst, powered by DevHelm's continuous monitoring infrastructure. We track DrFirst's official status page and aggregate component-level data into uptime percentages, incident timelines, and historical trends.

DrFirst status data is refreshed every 5 minutes. We currently track 51 individual components, each with its own operational status and 90-day uptime history.

Uptime percentages represent the proportion of time all monitored components reported operational status. Incident data comes from vendor-published incident timelines and includes status updates, affected components, and resolution times.

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