Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Region 3) — DrFirst Incident Timeline & Status

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DrFirst Status

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Region 3)

Started

Sep 11, 1:16 PM UTC

Resolved

Sep 11, 3:19 PM UTC

Duration

2 hrs 3 min

Resolvedminor impactVendor link

Affected:E-Prescribing Desktop Region 3 (Rcopia)

Update timeline

ResolvedSep 11, 3:19 PM

This incident has been resolved.

InvestigatingSep 11, 2:08 PM

We are continuing to investigate this issue.

InvestigatingSep 11, 1:16 PM

Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia Region 3) at this time. Our engineers are aware and working to resolve this as soon as possible.