iPrescribe Support Incident Notice — DrFirst Incident Timeline & Status

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DrFirst Status

iPrescribe Support Incident Notice

Started

Nov 3, 1:08 PM UTC

Resolved

Nov 3, 2:45 PM UTC

Duration

1 hr 36 min

Resolvedminor impactVendor link

Affected:iPrescribe Live Messaging/Chat

Update timeline

ResolvedNov 3, 2:45 PM

This incident has been resolved.

InvestigatingNov 3, 1:49 PM

We are currently investigating an issue affecting chat support within iPrescribe. Customers may see an error message when using chat and be unable to reach a live agent at this time. Customers can still submit a ticket for assistance. We will share updates as more information becomes available.

InvestigatingNov 3, 1:08 PM

We are currently investigating an issue affecting chat support within iPrescribe. Customers may see an error message when using chat and be unable to reach a live agent at this time. We will share updates as more information becomes available.