Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) — DrFirst Incident Timeline & Status

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DrFirst Status

Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)

Started

Sep 8, 4:01 PM UTC

Resolved

Sep 8, 5:12 PM UTC

Duration

1 hr 10 min

Resolvedminor impactVendor link

Affected:E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)

Update timeline

ResolvedSep 8, 5:12 PM

This incident has been resolved.

IdentifiedSep 8, 4:36 PM

The issue has been identified and a fix is being implemented.

InvestigatingSep 8, 4:01 PM

Some customers may experience intermittent performance issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) at this time. Our engineers are aware and working to resolve this as soon as possible.