Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) — DrFirst Incident Timeline & Status

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DrFirst Status

Intermittent Performance Issues - Electronic Prior Authorization (Myndshft)

Started

Sep 24, 5:00 PM UTC

Resolved

Sep 24, 6:16 PM UTC

Duration

1 hr 15 min

Resolvedcritical impactVendor link

Affected:Pharmacy - Pharmacy Prior Authorization

Update timeline

ResolvedSep 24, 6:16 PM

This incident has been resolved.

MonitoringSep 24, 5:36 PM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 24, 5:11 PM

The issue has been identified and a fix is being implemented.

InvestigatingSep 24, 5:00 PM

Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) at this time. Our engineers are aware and working to resolve this as soon as possible.