Heap Status
System status
Incident overview
Total incidents
14
Active now
1
Resolved
13
Avg. resolution
10h 9m
Recent incidents
View all →Temporary Data Latency
Delayed event-data availability in the US
Data latency for some US customers
User property data delayed in Heap connect syncs (US customers only)
User property data delayed in Heap connect syncs (US customers only)
Heap Connect Syncs: Possibility Of Stale Data
Third party integration events latency impacting some customers
Heap Connect Sync Delays
Heap Connect Syncs: Possibility Of Stale Data
Heap Connect Syncs: Possibility Of Stale Data
Frequently asked questions
Is Heap down right now?
Heap is currently experiencing issues with 1 active incident. Current status: Degraded. Check the incident details above for more information.
What is Heap's current uptime?
Uptime data for Heap is still being collected. DevHelm needs sufficient monitoring data before reporting uptime percentages. Check back soon.
How many incidents has Heap had recently?
Heap has experienced 14 incidents in the recent monitoring window. Resolved incidents were fixed in an average of 10h 9m. 1 incident is currently active.
What components does Heap monitor?
DevHelm tracks 28 individual components for Heap, including EC2, EC2, Data Collection, S3, ECS, and 23 more. Each component has its own status and 90-day uptime history shown above.
How can I get notified about Heap outages?
You can subscribe to Heap's incident feed via Atom/RSS at devhelm.io/status/heap/feed.xml for use in any feed reader. For real-time alerts via Slack, email, PagerDuty, or webhooks, add Heap as a dependency in your DevHelm workspace.
About Heap status monitoring
This page provides real-time operational status for Heap, powered by DevHelm's continuous monitoring infrastructure. We track Heap's official status page and aggregate component-level data into uptime percentages, incident timelines, and historical trends.
Heap status data is refreshed every 30 seconds. We currently track 28 individual components, each with its own operational status and 90-day uptime history.
Uptime percentages represent the proportion of time all monitored components reported operational status. Incident data comes from vendor-published incident timelines and includes status updates, affected components, and resolution times.
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