UserTesting Status

Official pageUpdated
Operational
All systems are operating normally. No issues detected.

System status

View historical uptime →
Video Playback
Chat widget
100.00% uptime
90 days ago100.00% uptimeToday
Share to Slack
100.00% uptime
90 days ago100.00% uptimeToday
Payment Processing
Test Distribution
Marketing Site
Android Recorder
Test Launch Flow
100.00% uptime
90 days ago100.00% uptimeToday
Dashboard
100.00% uptime
90 days ago100.00% uptimeToday
iOS Recorder
Login Portal
Study Results
99.96% uptime
90 days ago99.96% uptimeToday
UserTesting Blog
Desktop Recorder
Tester Dashboard
App Uploading
Internal Tools
Insights Summary
100.00% uptime
90 days ago100.00% uptimeToday
Engineering Blog
Video Uploader
App Hosting
1–25 of 48 components

Incident overview

Total incidents

4

Active now

0

Resolved

4

Avg. resolution

5h 26m

Recent incidents

View all →

Exports are not working for new UserTesting studies

major

Customers are unable to join Live Conversations with Notetaking

major

We're investigating an issue which may cause AI Test Creation to fail for some users

major

Email notifications for scheduled live conversations are temporarily unavailable.

minor

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Frequently asked questions

Is UserTesting down right now?

UserTesting is currently operational. DevHelm monitors UserTesting's official status page continuously and updates this page every 5 minutes.

What is UserTesting's current uptime?

UserTesting has a measured 30-day uptime of 99.99%. Over the last 24 hours, uptime is 100.00%, and over 7 days it is 99.97%. These figures are computed from UserTesting's official status page data.

How many incidents has UserTesting had recently?

UserTesting has experienced 4 incidents in the recent monitoring window. Resolved incidents were fixed in an average of 5h 26m. All incidents are currently resolved.

What components does UserTesting monitor?

DevHelm tracks 39 individual components for UserTesting, including Video Playback, Chat widget, Share to Slack, Payment Processing, Test Distribution, and 34 more. Each component has its own status and 90-day uptime history shown above.

How can I get notified about UserTesting outages?

You can subscribe to UserTesting's incident feed via Atom/RSS at devhelm.io/status/usertesting/feed.xml for use in any feed reader. For real-time alerts via Slack, email, PagerDuty, or webhooks, add UserTesting as a dependency in your DevHelm workspace.

About UserTesting status monitoring

This page provides real-time operational status for UserTesting, powered by DevHelm's continuous monitoring infrastructure. We track UserTesting's official status page and aggregate component-level data into uptime percentages, incident timelines, and historical trends.

UserTesting status data is refreshed every 5 minutes. We currently track 39 individual components, each with its own operational status and 90-day uptime history.

Uptime percentages represent the proportion of time all monitored components reported operational status. Incident data comes from vendor-published incident timelines and includes status updates, affected components, and resolution times.

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