UserTesting Status
Exports are not working for new UserTesting studies

Started

Resolved

Duration

15 hrs 52 min

Resolvedmajor impactVendor link
Affected:Study Results

Update timeline

Resolved

This incident has been resolved.

Monitoring

We are continuing to monitor for any further issues.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

Thank you for your patience. We are still investigating. Along with Exports not working, Results in general may load more slowly than usual, if at all. Again, we apologize for the trouble this is causing. We are working as quickly as possible to resolve this issue. We will keep you posted.

Exports are not working for new UserTesting studies — UserTesting Incident Timeline & Status — DevHelm