Issues when resuming or launching studies in the platform
Update timeline
Resolved
The incident has been resolved.
Monitoring
A fix has implemented and studies should be able to be launched and resumed now. We will be monitoring the situation to ensure there is no further impact.
Identified
We are aware of issues blocking resuming or launching studies in the platform. Our team has identified the issue and is working on a solution that will restore the system shortly. Apologies for the inconvenience and thank you for your patience.