UserTesting Status
Issues when resuming or launching studies in the platform

Started

Resolved

Duration

1 hr

Resolvedmajor impactVendor link

Update timeline

Resolved

The incident has been resolved.

Monitoring

A fix has implemented and studies should be able to be launched and resumed now. We will be monitoring the situation to ensure there is no further impact.

Identified

We are aware of issues blocking resuming or launching studies in the platform. Our team has identified the issue and is working on a solution that will restore the system shortly. Apologies for the inconvenience and thank you for your patience.

Issues when resuming or launching studies in the platform — UserTesting Incident Timeline & Status — DevHelm