Intercom Status
Incident overview
Total incidents
9
Active now
0
Resolved
9
Avg. resolution
1h 33m
Recent incidents
View all →Delays in processin Bulk Actions in the Inbox
Issues with Fin for Salesforce
Messenger Help Articles not displaying
Fin intermittent failures responding to first conversation messages
Fin failures in Australia region
Fin not answering in the USA region
Issues with Shopify integration
Inbox experience degraded performance
Fin slowness
Frequently asked questions
Is Intercom down right now?
Intercom is currently operational. DevHelm monitors Intercom's official status page continuously and updates this page every 5 minutes.
What is Intercom's current uptime?
Intercom has a measured 30-day uptime of 100.00%. Over the last 24 hours, uptime is 100.00%, and over 7 days it is 100.00%. These figures are computed from Intercom's official status page data.
How many incidents has Intercom had recently?
Intercom has experienced 9 incidents in the recent monitoring window. Resolved incidents were fixed in an average of 1h 33m. All incidents are currently resolved.
What components does Intercom monitor?
DevHelm tracks 16 individual components for Intercom, including Fin AI Agent, Inbox, Mobile Messenger, Web Messenger, REST API, and 11 more. Each component has its own status and 90-day uptime history shown above.
How can I get notified about Intercom outages?
You can subscribe to Intercom's incident feed via Atom/RSS at devhelm.io/status/intercom/feed.xml for use in any feed reader. For real-time alerts via Slack, email, PagerDuty, or webhooks, add Intercom as a dependency in your DevHelm workspace.
What SLA does Intercom offer?
See the full Intercom SLA report at devhelm.io/sla/intercom — including their official uptime guarantee, pricing tiers, credit policy, and how their measured uptime compares to their SLA commitment.
About Intercom status monitoring
This page provides real-time operational status for Intercom, powered by DevHelm's continuous monitoring infrastructure. We track Intercom's official status page and aggregate component-level data into uptime percentages, incident timelines, and historical trends.
Intercom status data is refreshed every 5 minutes. We currently track 16 individual components, each with its own operational status and 90-day uptime history.
Uptime percentages represent the proportion of time all monitored components reported operational status. Incident data comes from vendor-published incident timelines and includes status updates, affected components, and resolution times.
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