UserTesting Status
Customers are unable to join Live Conversations with Notetaking

Started

Resolved

Duration

3 hrs 26 min

Resolvedmajor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

An error is triggered when a user tries to join a live conversation with note-taking or as a co-moderator. Joining without note taking using Zoom's desktop application works as expected. Joining as a hidden observer also works.

Customers are unable to join Live Conversations with Notetaking — UserTesting Incident Timeline & Status — DevHelm