Started
Resolved
Duration
2 hrs 39 min
Update timeline
We believe the issue to be resolved now. We are actively working on ensuring that any webhooks which were delayed as a result of this incident get sent out to the appropriate webhook endpoints. We apologise for any inconvenience caused.
A fix has been made and we are monitoring the results, webhook, api and delivery latency are all currently back at normal levels.
We have implemented a fix and are monitoring the results. Messaging webhook latency should be going back to normal levels. We’re seeing separate symptoms of increased API latency and delivery times for a subset of messaging. We are working on resolving this.
We’re investigating an issue with messaging webhook latency. Messaging delivery remains unaffected.