Some customers experiencing issues with the Shop App — Shopify Incident Timeline & Status

Some customers experiencing issues with the Shop App

Started

Sep 18, 1:40 PM UTC

Resolved

Sep 18, 2:05 PM UTC

Duration

25 minutes

Resolvedmajor impactVendor link

Update timeline

MonitoringSep 18, 1:53 PM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 18, 1:48 PM

The issue has been identified and a fix is being implemented.

InvestigatingSep 18, 1:40 PM

Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.