Shopify Status
Klarna payment gateway is experiencing degraded performance

Started

Resolved

Duration

6 hrs 31 min

Resolvedminor impactVendor link
Affected:Checkout

Update timeline

Resolved

Auto-resolved by reconciliation — upstream no longer reports this incident

Identified

We continue to work on resolving the issue with the third-party provider.

Identified

We have identified the problem with Klarna payment gateway as well as related integrations and we are working with the third-party provider towards a solution.

Investigating

We are still investigating degraded performance issues with the Klarna payment gateway for some merchants and buyers. Please also refer to Klarna's status page for their latest updates while we continue to monitor the impacts to Shopify shops here.

Investigating

We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performance issues.

Klarna payment gateway is experiencing degraded performance — Shopify Incident Timeline & Status — DevHelm