Issue with Engage UI — Segment Incident Timeline & Status

Issue with Engage UI

Started

Sep 3, 5:53 PM UTC

Resolved

Sep 3, 10:41 PM UTC

Duration

4 hrs 47 min

Resolvedmajor impactVendor link

Update timeline

ResolvedSep 3, 10:41 PM

This incident has been resolved.

MonitoringSep 3, 8:26 PM

A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.

IdentifiedSep 3, 7:34 PM

We are continuing to take urgent action to fix this issue.

IdentifiedSep 3, 6:56 PM

We are continuing to take urgent action to fix this issue.

IdentifiedSep 3, 6:30 PM

We are continuing to take urgent action to fix this issue.

IdentifiedSep 3, 6:06 PM

We are continuing to work on a fix for this issue.

IdentifiedSep 3, 5:53 PM

We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.