Content Agent - Elevated error rates — Sanity Incident Timeline & Status

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Sanity Status

Content Agent - Elevated error rates

Started

Sep 23, 10:54 AM UTC

Resolved

Sep 23, 11:53 AM UTC

Duration

59 minutes

Resolvedmajor impactVendor link

Affected:Content Agent

Update timeline

ResolvedSep 23, 11:53 AM

This incident has been resolved.

MonitoringSep 23, 11:38 AM

We are continuing to monitor for any further issues.

MonitoringSep 23, 11:23 AM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 23, 11:12 AM

We are continuing to investigate this issue.

InvestigatingSep 23, 10:57 AM

We are continuing to investigate this issue.

InvestigatingSep 23, 10:54 AM

We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.