Sanity Status
Elevated listener latency and error rate impacting Studio loading

Started

Resolved

Duration

4 hrs 33 min

Resolvedcritical impactVendor link
Affected:Studio

Update timeline

Resolved

This incident has been resolved.

Monitoring

We are continuing to monitor for any further issues.

Monitoring

A fix has been fully implemented and we are monitoring the results.

Identified

We are continuing to apply fixes to mitigate the impact. No errors have been observed from the changes rolled out so far.

Identified

We are continuing to apply fixes to mitigate the impact.

Identified

The issue has been identified. We are continuing to apply fixes to mitigate its impact.

Investigating

We're continuing to investigate this issue. And we are continuing to apply measures to mitigate its impact.

Investigating

We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact.

Investigating

We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact. "scheduled publishing" functionality confirmed unaffected by this incident.

Investigating

We're continuing to investigate this issue. And we are continuing rolling out preliminary measures to mitigate its impact.

Investigating

We're continuing to investigate this issue. In the meantime, we've begun rolling out preliminary measures to mitigate its impact.

Investigating

We are continuing to investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

We are currently continuing to investigate the issue, while also preparing to roll a set of mitigations.

Investigating

We are continuing to investigate the issue. Additionally, there might be a slight delay in document publishes for "scheduled publishing" functionality.

Investigating

We are currently continuing to investigate the issue, while also rolling out mitigations.

Investigating

We are continuing to investigate this issue.

Investigating

We are currently investigating an issue where elevated listener latency may result in slower performance and lag within Sanity Studio for a subset of customers. Our team is actively working to identify the root cause and mitigate the impact. Issue starting around 9:10 UTC.