PlanetScale Status
API and dashboard errors

Started

Resolved

Duration

25 minutes

Resolvedmajor impact

Update timeline

Resolved

API and dashboard service is restored.

Monitoring

We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.

Identified

We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.

Investigating

We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.

API and dashboard errors — PlanetScale Incident Timeline & Status — DevHelm