5xx errors on some control plane operations — Pinecone Incident Timeline & Status

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Pinecone Status

5xx errors on some control plane operations

Started

Sep 1, 3:04 PM UTC

Resolved

Sep 1, 7:40 PM UTC

Duration

4 hrs 36 min

Resolvedmajor impactVendor link

Affected:Assistant Console Index Management

Update timeline

ResolvedSep 1, 7:40 PM

This incident has been resolved.

MonitoringSep 1, 5:00 PM

Error rates have subsided, we are monitoring the results.

InvestigatingSep 1, 3:39 PM

This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io

InvestigatingSep 1, 3:04 PM

We are currently investigating this issue.