[Serverless][AWS][eu-west-1] 5xx on read requests — Pinecone Incident Timeline & Status

[Serverless][AWS][eu-west-1] 5xx on read requests

Started

Sep 22, 11:54 PM UTC

Resolved

Sep 23, 12:32 AM UTC

Duration

37 minutes

Resolvedmajor impactVendor link

Update timeline

ResolvedSep 23, 12:32 AM

This incident has been resolved.

MonitoringSep 23, 12:05 AM

We have mitigated the errors and are monitoring to ensure there is no reoccurrence.

IdentifiedSep 22, 11:34 PM

The issue has been identified and mitigation is being actioned. A small percentage of read requests are impacted.