[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces — Pinecone Incident Timeline & Status

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Pinecone Status

[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces

Started

Jul 12, 11:21 PM UTC

Resolved

Jul 13, 4:15 AM UTC

Duration

4 hrs 54 min

Resolvedminor impactVendor link

Affected:AWS us-east-1

Update timeline

ResolvedJul 13, 4:15 AM

This incident has been resolved.

IdentifiedJul 12, 11:46 PM

The issue has been identified and a fix is being implemented.

InvestigatingJul 12, 11:21 PM

We are observing freshness lag affecting a small number of indexes in AWS us-east-1, resulting in some queries not serving fresh data. We are actively investigating.