Issues rotating certificates for projects containing only Atlas Free and Flex clusters — MongoDB Cloud Incident Timeline & Status

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MongoDB Cloud Status

Issues rotating certificates for projects containing only Atlas Free and Flex clusters

Started

Aug 19, 8:45 PM UTC

Resolved

Aug 20, 10:07 PM UTC

Duration

1 day

ResolvedVendor link

Affected:MongoDB Cloud

Update timeline

ResolvedAug 20, 10:07 PM

This incident has been resolved.

MonitoringAug 20, 9:39 PM

We have deployed fix, continuing the monitor for any further issues.

MonitoringAug 19, 10:00 PM

We are continuing to monitor for any further issues.

MonitoringAug 19, 9:58 PM

We are continuing to monitor for any further issues.

MonitoringAug 19, 9:57 PM

We are continuing to monitor for any further issues.

MonitoringAug 19, 9:50 PM

We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue.

IdentifiedAug 19, 8:45 PM

We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.