Kinsta Status
Mykinsta file manager issue with uploading larger files

Started

Resolved

Duration

17 days

Resolvedminor impactVendor link
Affected:MyKinsta

Update timeline

Resolved

We have determined that this is caused by an update to our network firewall systems for security. We will continue to explore other options for allowing larger uploads through MyKinsta, but at this time, files larger than 500MB should now only be uploaded via SFTP. If you have any other questions, please contact our support team via chat from your MyKinsta dashboard, or by emailing us at support@kinsta.com.

Investigating

Our investigation is still underway and is likely to continue into next week. We thank you for your continued patience.

Investigating

The issue is still being investigated by our engineers. We appreciate your continued patience.

Investigating

We are still investigating the issue, thank you for your continued patience.

Investigating

We are still investigating the issue, thank you for your continued patience.

Investigating

We are still investigating the issue, thank you for your continued patience.

Investigating

We are still investigating the issue, thank you for your continued patience.

Investigating

We are still investigating the issue, thank you for your continued patience.

Investigating

The issue is still being investigated by our engineers. We appreciate your continued patience.

Investigating

The issue is still being investigated by our engineers. We appreciate your continued patience.

Investigating

The issue is still being investigated by our engineers.

Investigating

The issue is still being investigated by our engineers.

Investigating

We are still investigating the issue. Thank you for your patience.

Investigating

We are still investigating the issue. Thank you for your patience.

Investigating

We are still investigating the issue. Thank you for your patience.

Investigating

Our engineers are continuing to investigate into the issue. We apologize for any inconvenience this causes.

Investigating

Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

Investigating

Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

Investigating

The issue is still being investigated by our engineers.

Investigating

We are continuing to investigate the issue and apologize for the inconvenience.

Investigating

We are continuing to investigate the issue.

Investigating

We are continuing to investigate the issue.

Investigating

We are continuing to investigate the issue.

Investigating

We are continuing to investigate the issue.

Investigating

We are continuing to investigate the issue.

Investigating

We are currently investigating reports of issues with uploading larger files (100+ MB).

Mykinsta file manager issue with uploading larger files — Kinsta Incident Timeline & Status — DevHelm