Heap Connect Syncs: Possibility Of Stale Data — Heap Incident Timeline & Status

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Heap Status

Heap Connect Syncs: Possibility Of Stale Data

Started

Aug 4, 11:39 PM UTC

Resolved

Aug 5, 2:39 AM UTC

Duration

3 hrs

Resolvedminor impactVendor link

Affected:Heap Connect

Update timeline

ResolvedAug 5, 2:39 AM

This incident has been resolved.

MonitoringAug 4, 11:47 PM

A fix has been implemented and we are monitoring the results.

IdentifiedAug 4, 11:39 PM

We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.