Connect Sync Delays — Heap Incident Timeline & Status

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Heap Status

Connect Sync Delays

Started

Jul 26, 2:06 PM UTC

Resolved

Jul 26, 5:06 PM UTC

Duration

2 hrs 59 min

ResolvedVendor link

Affected:Heap Connect

Update timeline

ResolvedJul 26, 5:06 PM

This incident has been resolved

IdentifiedJul 26, 2:06 PM

Some US customers using HFT syncs may experience delays in data processing or availability. The issue has been identified, and our teams are working on a resolution.