Heap Status
US connect customers: possibility of stale data

Started

Resolved

Duration

2 hrs 4 min

Resolvedminor impactVendor link
Affected:Heap Connect

Update timeline

Resolved

This incident has been resolved

Monitoring

Latency is recovered, we continue to monitor. Your data will automatically catch up during the next regularly scheduled sync.

Identified

We are experiencing latency in data getting to connect syncs. Any syncs running during this time may get stale data.