PDMP Third-Party Incident — DrFirst Incident Timeline & Status

PDMP Third-Party Incident

Started

Aug 28, 3:21 PM UTC

Resolved

Aug 28, 9:16 PM UTC

Duration

5 hrs 55 min

Resolvedminor impactVendor link

Affected:PDMP

Update timeline

ResolvedAug 28, 9:16 PM

This incident has been resolved.

InvestigatingAug 28, 8:12 PM

Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.

MonitoringAug 28, 5:33 PM

A fix has been implemented and we are monitoring the results.

InvestigatingAug 28, 5:32 PM

We are continuing to investigate this issue.

InvestigatingAug 28, 3:50 PM

We are continuing to investigate this issue.

InvestigatingAug 28, 3:21 PM

Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.