[Deepgram API] Elevated Batch Error Rates: 400 error code responses — Deepgram Incident Timeline & Status

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Deepgram Status

[Deepgram API] Elevated Batch Error Rates: 400 error code responses

Started

Jul 28, 3:55 PM UTC

Resolved

Jul 29, 1:08 PM UTC

Duration

21 hrs 12 min

Resolvedminor impactVendor link

Affected:Batch API Streaming API TTS API

Update timeline

ResolvedJul 29, 1:08 PM

This incident has been resolved.

MonitoringJul 28, 4:34 PM

A fix has been implemented and traffic has returned to normal. We are monitoring the results.

InvestigatingJul 28, 4:03 PM

We are continuing to investigate an issue. STT batch requests may have returned 5xx errors, and some STT websockets may have experienced high latency, starting at 16:03 UTC.

MonitoringJul 28, 3:58 PM

We are continuing to monitor for any further issues.

MonitoringJul 28, 3:57 PM

A fix has been implemented and we are monitoring the results.

InvestigatingJul 28, 3:57 PM

We are continuing to investigate this issue.

InvestigatingJul 28, 2:00 PM

We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.