Customer.io UI is currently unavailable for some customers — CustomerIO Incident Timeline & Status

Try DevHelm Uptime

CustomerIO Status

Customer.io UI is currently unavailable for some customers

Started

Oct 27, 7:11 PM UTC

Resolved

Oct 27, 7:36 PM UTC

Duration

24 minutes

Resolvedminor impactVendor link

Affected:Management Interface

Update timeline

ResolvedOct 27, 7:36 PM

Thank you for your patience while we investigated; this issue is now resolved.

IdentifiedOct 27, 7:29 PM

Our team has identified the issue. This only affected accessing the UI; data processing and message sending were not affected.

InvestigatingOct 27, 7:11 PM

Our team is aware of an issue with reaching the workspace UI (fly.customer.io) and are actively looking into it. We appreciate your patience and will be back with an update soon.