CustomerIO Status
System status
View historical uptime →Incident overview
Total incidents
11
Active now
0
Resolved
11
Avg. resolution
52m
Recent incidents
View all →Some US customers may experience delays in message sending
Reduced Deliverability to Microsoft-Hosted Email Addresses
Investigating issues with the Agent
Customer.io UI is inaccessible
Delays in processing and UI inaccessible for some customers in the US datacentre
Issues accessing EU accounts
Some EU users are experiencing delays in processing
Some customers are experiencing data processing and message-sending delays
Delays in message sending
Some customers are experiencing data processing delays
Frequently asked questions
Is CustomerIO down right now?
CustomerIO is currently operational. DevHelm monitors CustomerIO's official status page continuously and updates this page every 5 minutes.
What is CustomerIO's current uptime?
CustomerIO has a measured 30-day uptime of 100.00%. Over the last 24 hours, uptime is 100.00%, and over 7 days it is 100.00%. These figures are computed from CustomerIO's official status page data.
How many incidents has CustomerIO had recently?
CustomerIO has experienced 11 incidents in the recent monitoring window. Resolved incidents were fixed in an average of 52m. All incidents are currently resolved.
What components does CustomerIO monitor?
DevHelm tracks 8 individual components for CustomerIO, including Drag and drop email composer, Javascript Tracker, Email Composer Image Uploads, Data Collection, Data Processing, and 3 more. Each component has its own status and 90-day uptime history shown above.
How can I get notified about CustomerIO outages?
You can subscribe to CustomerIO's incident feed via Atom/RSS at devhelm.io/status/customerio/feed.xml for use in any feed reader. For real-time alerts via Slack, email, PagerDuty, or webhooks, add CustomerIO as a dependency in your DevHelm workspace.
About CustomerIO status monitoring
This page provides real-time operational status for CustomerIO, powered by DevHelm's continuous monitoring infrastructure. We track CustomerIO's official status page and aggregate component-level data into uptime percentages, incident timelines, and historical trends.
CustomerIO status data is refreshed every 5 minutes. We currently track 8 individual components, each with its own operational status and 90-day uptime history.
Uptime percentages represent the proportion of time all monitored components reported operational status. Incident data comes from vendor-published incident timelines and includes status updates, affected components, and resolution times.
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