Stale entries on Content Delivery API — Contentful Incident Timeline & Status

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Contentful Status

Stale entries on Content Delivery API

Started

Sep 3, 7:45 AM UTC

Resolved

Sep 3, 1:25 PM UTC

Duration

5 hrs 40 min

Resolvedminor impactVendor link

Affected:Content Delivery API

Update timeline

ResolvedSep 3, 1:25 PM

We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.

InvestigatingSep 3, 9:23 AM

We are continuing to investigate this issue impacting a subset of customers in the EU.

InvestigatingSep 3, 7:45 AM

Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.