Increased Error Rates – EU Region — Cloudinary Incident Timeline & Status

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Cloudinary Status

Increased Error Rates – EU Region

Started

Sep 28, 9:58 AM UTC

Resolved

Sep 28, 2:33 PM UTC

Duration

4 hrs 35 min

Resolvedmajor impactVendor link

Affected:Media Delivery Media Transformation API - EU Upload API - EU

Update timeline

ResolvedSep 28, 2:33 PM

This incident has been resolved.

MonitoringSep 28, 10:08 AM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 28, 9:58 AM

We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.