Some users are unable to view vault profiles using the web interface — 1Password Incident Timeline & Status

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1Password Status

Some users are unable to view vault profiles using the web interface

Started

Oct 16, 5:31 PM UTC

Resolved

Oct 16, 5:42 PM UTC

Duration

10 minutes

Resolvedminor impactVendor link

Affected:Admin console Admin console Admin console Admin console

Update timeline

ResolvedOct 16, 5:42 PM

A fix has been deployed and this issue is now resolved.

IdentifiedOct 16, 5:31 PM

When choosing to view a vault profile using the web interface, a blank page is displayed instead. Our engineering team has found the root cause and are working towards deploying a fix.