Zoom Status
Service Degradation Affecting Zoom Clips

Started

Resolved

Duration

19 hrs 38 min

Resolvedminor impactVendor link
Affected:Zoom Clips

Update timeline

Resolved

This incident has been resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

Monitoring

The service degradation with Zoom Clips affecting a subset of users has been successfully resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363 Our team will continue to monitor the situation closely and keep you informed of any further developments.

Identified

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Identified

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Identified

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Identified

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Identified

We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Investigating

We are currently investigating a service degradation with Zoom Clips affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.