Zilliz Status
Service disruption

Started

Resolved

Duration

1 hr 52 min

Resolvedmajor impactVendor link

Update timeline

Resolved

Our systems have fully recovered.

Monitoring

We are continuing to monitor for any further issues.

Monitoring

We are seeing recovery for affected instances in the region. We will continue to monitor the situation and provider further updates as necessary.

Identified

Starting at approximately 07:31 UTC October 20, 2025, customers in the AWS us-east-1 region may experience failures in normal cluster operations as well as accessing their clusters. We have identified the issue as an outage in AWS services and are actively working with them to mitigate the problem. We will provide another update as soon as more information is available.

Service disruption — Zilliz Incident Timeline & Status — DevHelm