This incident has been resolved.

We have received some confirmations from the field that the response time is better now. Our team is continuing to monitor the systems.

We have implemented a fix for the issue. We are monitoring the systems closely.

We are observing a higher-than-normal response time on our monitoring systems for API services on AMRS09, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.