Xsolla Status
Payment Processing Issue

Started

Resolved

Duration

16 minutes

Resolvedcritical impactVendor link
Affected:Pay Station

Update timeline

Resolved

On July 24, 2026, from 2:15 AM to 2:40 AM PT, the payment creation service was unavailable. During this window, users encountered an error when attempting to initiate a payment. We sincerely apologize for any inconvenience this may have caused.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

We are continuing to work on a fix for this issue.

Identified

We are continuing to work on a fix for this issue.

Identified

We're experiencing a partial outage due to issues with payment processing.

Payment Processing Issue — Xsolla Incident Timeline & Status — DevHelm