Global: Invoice Emails - some invoice, quote and statement emails may be delayed — Xero Incident Timeline & Status

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Xero Status

Global: Invoice Emails - some invoice, quote and statement emails may be delayed

Started

Sep 1, 3:41 AM UTC

Resolved

Sep 1, 7:05 AM UTC

Duration

3 hrs 23 min

Resolvedminor impactVendor link

Affected:Invoicing, Bills & Quotes

Update timeline

ResolvedSep 1, 7:05 AM

Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.

MonitoringSep 1, 5:24 AM

Our team has implemented a fix and we are currently monitoring the results.

InvestigatingSep 1, 3:41 AM

We are aware that customers trying to send invoices, quotes and statements from Xero are experiencing a delay in those emails being delivered. Our team is investigating this with urgency. Please note that all emails are being queued and will be sent once this issue is resolved.