AU: Customers are experiencing errors when using Activity Statement Prefill
Started
Resolved
Duration
7 hrs 21 min
Affected:Tax Reporting - BAS, TPAR
Update timeline
Resolved
The ATO have resolved the issue impacting customers retrieving Activity Statement Prefill. We apologise for any inconvenience this has caused.
Monitoring
The ATO have implemented a fix and we are currently monitoring the results.
Identified
We're continuing to work with the ATO on this issue, who are investigating on their end. Customers can still file Activity Statements to the ATO.
Identified
We’re aware that some customers are experiencing errors when using Activity Statement Prefill. We’re working with the ATO to identify the cause and will provide an update when we have more information.