Xero Status
AU: Customers are experiencing errors when using Activity Statement Prefill

Started

Resolved

Duration

7 hrs 21 min

Resolvedminor impactVendor link

Update timeline

Resolved

The ATO have resolved the issue impacting customers retrieving Activity Statement Prefill. We apologise for any inconvenience this has caused.

Monitoring

The ATO have implemented a fix and we are currently monitoring the results.

Identified

We're continuing to work with the ATO on this issue, who are investigating on their end. Customers can still file Activity Statements to the ATO.

Identified

We’re aware that some customers are experiencing errors when using Activity Statement Prefill. We’re working with the ATO to identify the cause and will provide an update when we have more information.

AU: Customers are experiencing errors when using Activity Statement Prefill — Xero Incident Timeline & Status — DevHelm