Degraded Performance: US Payroll (Powered by Gusto) — Xero Incident Timeline & Status

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Xero Status

Degraded Performance: US Payroll (Powered by Gusto)

Started

Sep 29, 8:57 PM UTC

Resolved

Sep 30, 3:36 AM UTC

Duration

6 hrs 38 min

Resolvedminor impactVendor link

Affected:US Payroll, powered by Gusto

Update timeline

ResolvedSep 30, 3:36 AM

Gusto has advised that they have resolved the issue.

MonitoringSep 30, 1:35 AM

Gusto has implemented a fix and we are currently monitoring the results.

IdentifiedSep 29, 8:57 PM

We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.