AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services. — Xero Incident Timeline & Status

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AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

Started

Sep 7, 1:49 AM UTC

Resolved

Sep 7, 4:16 AM UTC

Duration

2 hrs 26 min

Resolvedmajor impactVendor link

Affected:Tax Reporting - BAS, TPAR Xero Tax (AU)

Update timeline

ResolvedSep 7, 4:16 AM

The ATO has resolved the issue impacting AU customers trying to file tax returns in Xero Tax.

MonitoringSep 7, 4:04 AM

The ATO has implemented a fix and we are currently monitoring the results.

IdentifiedSep 7, 1:49 AM

We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time. We are monitoring ATO for updates and we'll update you as soon as we can.