Degraded Performance: US Payroll (Powered by Gusto) — Xero Incident Timeline & Status

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Xero Status

Degraded Performance: US Payroll (Powered by Gusto)

Started

Oct 1, 9:36 PM UTC

Resolved

Oct 2, 12:30 AM UTC

Duration

2 hrs 53 min

Resolvedminor impactVendor link

Affected:US Payroll, powered by Gusto

Update timeline

ResolvedOct 2, 12:30 AM

Gusto has resolved the issue.

MonitoringOct 2, 12:02 AM

Gusto has implemented a fix and we are currently monitoring the results.

IdentifiedOct 1, 9:37 PM

We're aware that some US customers may experience slowness when using US Payroll in Xero due to an issue on Gusto's side. Gusto is currently investigating and working on a fix. We'll provide an update as soon as we can.