Xero Status
UK: MTD IT - Some customers receiving errors

Started

Resolved

Duration

3 hrs 56 min

Resolvedminor impactVendor link

Update timeline

Resolved

Our team has resolved the issue impacting some UK customers trying to submit via MTD IT. This was due to a recent release, which we have deployed a fix for.

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Identified

We have identified the cause of the issue where some UK customers trying to submit via MTD IT are receiving error messages. Our team are working on a fix for this issue.

Investigating

We are aware some UK customers trying to submit filings via MTD IT are receiving error messages. Our team is investigating this with urgency.

UK: MTD IT - Some customers receiving errors — Xero Incident Timeline & Status — DevHelm