WatchGuard Technologies Status
2026-08-17 - Global - Partner Portal Login

Started

Resolved

Duration

1 hr 27 min

Resolvedcritical impactVendor link

Update timeline

Resolved

We are no longer experiencing errors logging into our Partner Portal and this event is now resolved. The service is operating normally at this time. We apologize for the impact this event has caused.

Monitoring

Our systems show that errors logging into our Partner Portal are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

Identified

We continue to work on errors when logging into our Partner Portal and have identified the issue to be related to dormant partner accounts. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.

Investigating

We're investigating errors logging into our Partner Portal. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.

2026-08-17 - Global - Partner Portal Login — WatchGuard Technologies Incident Timeline & Status — DevHelm