Extension not loading on cloud.microsoft domains after an update to the Microsoft Edge Browser (version 150) — WalkMe US Status Incident Timeline & Status

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WalkMe US Status Status

Extension not loading on cloud.microsoft domains after an update to the Microsoft Edge Browser (version 150)

Started

Jul 10, 5:42 PM UTC

Resolved

Jul 12, 7:15 PM UTC

Duration

2 days

Resolvedminor impactVendor link

Affected:Browser Extensions

Update timeline

ResolvedJul 12, 7:15 PM

Per https://github.com/microsoft/MicrosoftEdge-Extensions/issues/644#issuecomment-4933908795 "Currently, extensions are not designed to work with Copilot. At this time, the list of sites where Microsoft extensions are blocked includes Copilot, Edge:// pages, and EAS*" From our research, it seems that the affected domains are only the following 2 domains: https://m365.cloud.microsoft/ https://copilot.com/

InvestigatingJul 10, 7:25 PM

We are continuing to investigate this issue.

InvestigatingJul 10, 7:13 PM

We are continuing to investigate this issue.

InvestigatingJul 10, 6:56 PM

Microsoft Edge v150 has implemented a blocking policy that prevents all extensions from running on cloud.microsoft domains. This is due to changes Microsoft made to their browser, and it is impacting all extension users including WalkMe. We have escalated to Microsoft and are advocating for a fix as soon as possible.

InvestigatingJul 10, 5:42 PM

We are currently investigating this issue.