Verify V2 Silent Auth Issue
Update timeline
Resolved
Vonage services have been fully restored following today's Verify V2 service interruption reported by our third party, which began at 2026-10-19 09:00 UTC. During the incident, customers may have observed a spike in 500 errors during silent authentication requests. Full resolution of the incident has been confirmed effective 2026-10-19 09:20 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.