Tax Rate Partial Outage — Volusion Incident Timeline & Status

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Volusion Status

Tax Rate Partial Outage

Started

Aug 17, 4:54 PM UTC

Resolved

Aug 18, 2:08 PM UTC

Duration

21 hrs 14 min

Resolvedminor impactVendor link

Affected:Merchant Dashboard

Update timeline

ResolvedAug 18, 2:08 PM

This incident has been resolved.

MonitoringAug 17, 7:29 PM

A fix has been implemented and we will continue to monitor the situation.

IdentifiedAug 17, 7:12 PM

The issue has been identified and a fix is being implemented.

InvestigatingAug 17, 4:54 PM

We have identified a partial Tax Rate outage on the Phone Orders page and are currently investigating. We will update here as soon as we have more information to provide.