3rd Party API Connection Issues — Volusion Incident Timeline & Status

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Volusion Status

3rd Party API Connection Issues

Started

Oct 6, 3:22 PM UTC

Resolved

Oct 6, 8:17 PM UTC

Duration

4 hrs 54 min

Resolvedminor impactVendor link

Affected:Third-Party Services

Update timeline

ResolvedOct 6, 8:17 PM

This incident has been resolved.

MonitoringOct 6, 3:53 PM

A fix has been implemented and we are monitoring the results.

InvestigatingOct 6, 3:22 PM

We are seeing reports of issues with 3rd party APIs being able to connect and send to Volusion stores. We are currently investigating and will update as soon as we have identified the cause.