Intermittent Slowness and Errors on some Site Designer Stores — Volusion Incident Timeline & Status

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Volusion Status

Intermittent Slowness and Errors on some Site Designer Stores

Started

Aug 10, 1:34 PM UTC

Resolved

Aug 17, 3:14 PM UTC

Duration

7 days

Resolvedminor impactVendor link

Affected:Merchant Storefronts

Update timeline

ResolvedAug 17, 3:14 PM

This incident has been resolved.

MonitoringAug 10, 8:02 PM

A fix has been implemented and we are monitoring the results.

InvestigatingAug 10, 1:34 PM

We are currently investigating an issue causing intermittent slowness and connection errors on storefronts using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.