Intermittent Slowness or Errors on some Site Designer Stores — Volusion Incident Timeline & Status

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Volusion Status

Intermittent Slowness or Errors on some Site Designer Stores

Started

Aug 5, 9:25 PM UTC

Resolved

Aug 6, 1:10 AM UTC

Duration

3 hrs 44 min

Resolvedminor impactVendor link

Affected:Merchant Dashboard Merchant Storefronts

Update timeline

ResolvedAug 6, 1:10 AM

This incident has been resolved.

MonitoringAug 5, 11:42 PM

A fix has been implemented and we are monitoring the results.

InvestigatingAug 5, 9:25 PM

We are currently investigating an issue with intermittent slowness and errors affecting some stores using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.